Dmytro Tkachenko
83 lines
3.3 KiB
TypeScript
83 lines
3.3 KiB
TypeScript
import { useEffect, useMemo, useState } from 'react';
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import PageHeader from '../../components/PageHeader';
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import TicketTable from '../../components/TicketTable';
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import TicketDetailModal from '../../components/TicketDetailModal';
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import { getTickets } from '../../services/ticket.service';
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import { formatCost, formatMinutes } from '../../utils/format.utils';
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import type { Ticket } from '../../types/ticket.types';
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import styles from './Closed.module.scss';
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export default function Closed({ search, refreshKey }: { search: string; refreshKey: number }) {
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const [tickets, setTickets] = useState<Ticket[]>([]);
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const [loading, setLoading] = useState(true);
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const [error, setError] = useState(false);
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const [selected, setSelected] = useState<Ticket | null>(null);
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const [brandFilter, setBrandFilter] = useState('');
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useEffect(() => {
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let alive = true;
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setLoading(true);
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setError(false);
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getTickets({ status: 'closed', q: search || undefined })
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.then(t => { if (alive) setTickets(t); })
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.catch(() => { if (alive) setError(true); })
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.finally(() => { if (alive) setLoading(false); });
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return () => { alive = false; };
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}, [search, refreshKey]);
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const brands = useMemo(
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() => [...new Set(tickets.map(t => t.brand).filter((b): b is string => !!b))].sort(),
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[tickets],
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);
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const filtered = useMemo(
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() => tickets.filter(t => !brandFilter || t.brand === brandFilter),
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[tickets, brandFilter],
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);
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const totalCost = useMemo(
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() => filtered.reduce((sum, t) => sum + (t.finalCost ?? 0), 0),
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[filtered],
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);
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const avgTtfr = useMemo(() => {
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const vals = filtered.map(t => t.ttfrMinutes).filter((v): v is number => v != null);
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return vals.length ? Math.round(vals.reduce((a, b) => a + b, 0) / vals.length) : null;
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}, [filtered]);
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return (
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<div className={styles.page}>
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<PageHeader title="Closed tickets" subtitle={`${filtered.length} fulfilled requests`}>
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<select className={styles.select} value={brandFilter} onChange={e => setBrandFilter(e.target.value)}>
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<option value="">All brands</option>
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{brands.map(b => <option key={b} value={b}>{b}</option>)}
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</select>
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</PageHeader>
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{!loading && !error && filtered.length > 0 && (
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<div className={styles.summary}>
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<Stat label="Tickets" value={String(filtered.length)} />
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<Stat label="Total cost" value={formatCost(totalCost)} />
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<Stat label="Avg. time to first reply" value={formatMinutes(avgTtfr)} />
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</div>
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)}
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{loading && <div className={styles.state}>Loading tickets…</div>}
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{error && <div className={styles.stateError}>Failed to load tickets. Is the server running?</div>}
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{!loading && !error && filtered.length === 0 && <div className={styles.state}>No closed tickets found.</div>}
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{!loading && !error && filtered.length > 0 && (
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<TicketTable tickets={filtered} variant="closed" onSelect={setSelected} />
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)}
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{selected && <TicketDetailModal ticket={selected} onClose={() => setSelected(null)} />}
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</div>
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);
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}
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function Stat({ label, value }: { label: string; value: string }) {
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return (
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<div className={styles.stat}>
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<div className={styles.statValue}>{value}</div>
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<div className={styles.statLabel}>{label}</div>
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</div>
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);
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}
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